After you have gone live, to keep the system relevant to changes in your organisation and business processes, you will need to administer the system. This will likely involve adding or changing users and their security rights, adding fields, picklists etc.
Some clients are large enough to train an administrator and provide cover for holiday, sickness and other absences. Others choose to select Arriga to provide the necessary skills and resources to maintain the system in a prompt and efficient manner.
The service fits neatly between doing nothing (and missing out on the benefit) and engaging on a small consulting or implementation project.